radarr.comRadarr is the best Social Listening and Customer Experience Platform

PRODUCTS Social Listening Social Media Response Social Studio Alternative Owned Page Analytics Social Media Publishing Sentiment API RESOURCES Reports & Whitepapers Premium Reports Webinars Radarr Academy Radarr – ISO 27001 System Status BLOG COMPANYCareers Media Coverage Contact Us BOOK A DEMO Unifying the customer experience like never before! Radarr enters into an agreement to be acquired by industry-leading Al-powered experience orchestration company, Genesys. Read More Turn online conversations into brand insights Powered by AI, Radarr is the best social listening, monitoring and tracking platform that helps you get better results faster. Track every consumer trend and sentiment Keep track of what’s trending across the globe. Scan consumer sentiments in real time and set up alerts to manage brand reputation. One Unified CXM Endless Customer Satisfaction Radarr’s Unified CXM empowers your team to build everlasting customer relationships – all from one unified suite! Online Reputation Management Protect your brand across all major social media platforms – and manage your sentiment, customer queries and feedback through real-time alerts to boost ratings. Book a Demo Radarr tracks signals in real-time from social and digital channels. Our AI-powered solution aggregates all digital conversations into a unified dashboard, making it easy to: Track Brand Conversations Manage Online Reputation and Customer Experience Access a complete Omnichannel Suite Conduct Market Research for Deep Insights We are leaders in tracking and responding to social media and digital platforms from all around the world Our Products Best-in-Class social listening & media monitoring tool Radarr is a powerful social and digital listening platform that helps brands gather actionable insights about their audience response, interests and market trends in a fuss-free way; in real-time. Learn More Leading ORM and CXM Suite Communicate with customers, manage your support team’s performance, track SLA’s, and improve customer relationships with Radarr’s Social Media Response tool Learn More Publish Schedule, Analyze A complete Social Media Management Suite that lets you plan, schedule and publish content, and analyze page performance with just a few clicks Learn More We are High Performers! Radarr has been ranked a High Performer in the Social Media Monitoring and Social Media Analytics categories globally in the latest G2 Report. From helping you make the most of social media data to creating strategies that are designed to boost customer engagement across the digital landscape, Radarr is here to do the heavy lifting for you. We are Secure Radarr is certified for SOC 2 and ISO 27001:2013 certifications. These certifications demonstrate our commitment to maintaining the highest standards of information security, data privacy, and compliance, ensuring that our customers’ data is safeguarded and their trust in us is well-placed. Radarr is trusted by 1000+ Clients Trendspotting Content Inspiration Entertainment With real-time alerts and quick turn-around reports, Discovery has been able to jump on trends on many occassions, from COVID-19 lockdown behaviours, to trending food hacks. Consumer insights reports around relevant themes have also helped in content inspiration, from ideation to execution. Consumer Insights Technology Through social listening, we are able to help Twitter identify the latest conversation themes people are tweeting about. By doing digital ethnography on tweets, Twitter is also able to map out changes in consumer behaviour such as in travel or entertainment. These insights are vital for brands to know how best to engage with their audience on Twitter. Brand Audit FMCG By analyzing the wealth of online conversations about Glico and its competitor brands, we are able to set benchmarks to help the brand gauge their campaigns’ performance. We have also developed a customized methodology to measure their Key Opinion Leaders’ (KOLs) performance. This helps them identify which influencers have provided them with the most ROI. Qualitative Research Research To expand on their research capabilities, Quantum CS couples the existing business of qualitative research with social listening to derive more meaningful insights and strategies for their clients. With Radarr’s insights team to help initiate and train them on social analytics methodologies, the team can focus on providing accurate findings that is in line with genuine consumer conversations online. Customer Experience Automotive As one of the global market leader within the automotive industry, Toyota’s customer first” philosophy is deeply ingrained within the business – where understanding customer’s sentiment and point of view is crucial in their measurement of success. By detecting relevant mentions of the brand and its sentiment in local languages, the Radarr platform has been instrumental in helping the CX team overcome the challenges of understanding native customer sentiment and concerns in the APAC region. Consumer Insights Crisis Management Finance For one of biggest market industry leaders, being able to capture customer’s shifting priorities in time is key. Having provided insights to industry trends and social media happenings, we aided Prudential’s communications team in addressing their client’s true needs and concerns hence maintaining their content high engagement and reach. Consumer Insights Brand Audit Content Agency Industria utilizes social data to create insightful reports for the multifarious of clients they have under their belt, from insurance to automotive. These reports come in handy especially for pre and post campaign – pre to gain learnings from social listening, and post to audit brands’ performance through social monitoring. Crisis Management Industry News Real Estate The myriad of buildings Mapletree owns in many parts of the world require a powerful social listening tool to monitor the happenings in one place, from possible riots happening in a building, to any COVID-19 exposure in a shopping mall. The automated alerts and reports allow the team in Mapletree to be on top of not only their own commercial buildings, but industry news from around the region. Brand Audit Telecommunication As Asia’s fully digital telco, Circles.Life objective includes increasing brand awareness and sustaining brand sentiment. Reach, share of voice, and sentiment are the main metrics to look at when understanding brand’s health. Consumer Insights Consultancy To provide their consultancy clients with robust insights, Capgemini complements different types of data such as sales, market research, and search with social media data captured using the Radarr platform. Radarr’s insights team also helps them uncover unique cultural nuances among consumers in the APAC region allowing them to give sound recommendations to their clients. Crisis Management Brand Audit Logistic As e-commerce booms amidst a pandemic, 2020 was the year for Ninja Van to monitor social chatter about the brand closely. From managing crises like cash on delivery scams, to sustaining brand health, it is proven that social listening is crucial for a courier service to understand brand health and where they stand with the rest of their competitors in the courier industry. Show More » Book a Demo Copyright Radarr 2023 Follow Follow Follow Follow Follow Privacy Policy Terms of...